Technical Account Manager

Overview

Role focused on ensuring customer success through technical support and project management.

Ideal candidate should have strong problem-solving skills and experience with SaaS products.

Locations

• Spain

Requirements

• Experience with SaaS products
• Strong customer-facing skills
• Hands-on technical background

Responsibilities

• Serve as main technical contact for customers
• Manage complex customer projects
• Collaborate with Customer Experience and Sales teams
• Consult with product team for improvements
• Configure customer accounts for optimal user experience

Benefits

• Employee Stock Option Plan
• Flexible working hours
• Extra days off
• High-end laptop
• Diverse team environment