Technical Account Manager

Overview

Role focused on ensuring customer success through technical support and project management.

Ideal candidate should have experience with SaaS products and strong problem-solving skills.

Locations

• Poland
• Portugal

Requirements

• Experience with SaaS products
• Strong problem-solving skills
• Basic scripting in Python

Responsibilities

• Act as main technical contact for customers
• Manage complex customer projects
• Collaborate with Customer Experience and Sales
• Consult with product team for improvements
• Configure customer accounts
• Perform basic scripting in Python

Benefits

• Employee Stock Option Plan
• Flexible working environment
• Extra days off
• Parental leave
• Sick days
• High-end laptop
• Diverse team