Senior Product Manager, CRM

Overview

Role involves managing product life cycle and enhancing customer experience.

Ideal candidate has 5+ years in software product management with strong user experience intuition.

Locations

• Canada

Requirements

• 5+ years experience in software product management
• Experience in B2B SaaS
• Strong intuition for product design and user experience

Responsibilities

• Manage full product life cycle
• Define and analyze key performance metrics
• Regularly speak with customers for insights
• Work with product development team
• Support product delivery efficiency

Benefits

• Mandatory PTO in the first week
• 1 Friday off per month
• Company-wide paid shutdown between Christmas and New Year
• Flexible time off
• 80% employer paid benefits
• RRSP/401k match
• Generous parental leave policy
• Home office setup stipend