Trust & Safety Specialist

Overview

Role focused on investigating and resolving fraud-related issues to ensure platform safety.

Ideal candidate has 1+ years in Trust & Safety with strong problem-solving and communication skills.

Locations

• United States

Requirements

• 1 year experience in Trust & Safety
• 1 year experience in compliance or operations
• Proficiency in Salesforce or other CRM systems

Responsibilities

• Investigate and resolve fraudulent issues
• Leverage data to identify fraud patterns
• Manage high-risk situations
• Adjudicate user reports
• Validate user identification
• Partner with stakeholders for fraud mitigation
• Research industry standards
• Reduce company losses

Benefits

• Competitive compensation packages
• 100% covered health insurance premiums
• 401k with company match
• Tuition and student loan repayment assistance
• Flexible work schedule with unlimited PTO
• Monthly 3-day weekends
• Monthly WFH stipend
• Paid sabbatical leave