Technical Account Manager

Overview

Role involves delivering technical guidance and support to enterprise clients.

Ideal candidate should have 2+ years in technical account management within a B2B SaaS environment.

Locations

• Ireland

Requirements

• 2+ years in technical account management
• Experience with enterprise clients
• Strong understanding of data mapping
• Proficiency in Salesforce or JIRA
• Excellent problem-solving skills

Responsibilities

• Drive client satisfaction and product adoption
• Develop implementation strategies
• Provide guidance on best practices
• Conduct technical reviews
• Act as a trusted advisor
• Resolve complex technical issues
• Bridge communication between teams
• Support technical roadmap planning

Benefits

• Medical coverage
• Life & disability insurance
• Pension plan
• Competitive time off
• Wellbeing tools
• Professional development stipend
• Charitable contribution match