Technical Account Manager

Overview

Role involves delivering strategic technical guidance and support to enterprise clients.

Ideal candidate should have 2+ years of experience in technical account management within a B2B SaaS environment.

Locations

• United Kingdom

Requirements

• 2+ years in technical account management
• Experience with enterprise clients
• Strong understanding of data mapping
• Proficiency in Salesforce or JIRA
• Excellent problem-solving skills

Responsibilities

• Deliver technical guidance to clients
• Oversee implementation strategies
• Conduct technical reviews
• Act as a trusted technical advisor
• Resolve complex technical issues
• Support technical roadmap planning
• Maintain knowledge of platform functionality

Benefits

• Enhanced Private Medical Insurance
• Life insurance
• Pension plan
• Competitive time off
• Flexibility to choose work location
• Professional development stipend
• Charitable contribution match