RetinAI

Customer Support Representative German & Eng Speaker

RetinAI

Overview

Role focused on providing customer support for a medical image analysis platform.

Ideal candidate should be proficient in German and English with strong problem-solving skills.

remotefull-timeGermanEnglishHubSpot

Locations

  • Austria
  • Ireland
  • United Kingdom
  • Portugal
  • Spain

Requirements

  • Proficiency in ticketing systems
  • Basic understanding of cloud platforms
  • Proficiency in English and German required

Responsibilities

  • Manage ticketing system
  • Serve as primary contact for inquiries
  • Collaborate with Operations and Customer Success teams

Benefits

  • Opportunities for career advancement
  • Key role in a growing team
  • No on-call duties outside business hours