Customer Service and Rebate Processing Supervisor

Overview

Role focused on managing customer service and rebate processing teams.

Ideal candidate should have 2+ years of customer service experience and strong management skills.

Locations

• United States

Requirements

• High school diploma required
• 2+ years customer service experience
• Experience managing and training others

Responsibilities

• Manage staff activities for rebate processing
• Monitor customer service calls
• Coach staff on processing goals
• Field customer service calls
• Engage in team building activities
• Provide program specific training
• Create plans to meet KPIs
• Evaluate current procedures

Benefits

• Three weeks paid vacation
• Paid holidays
• 401(k) with matching funds
• Discretionary bonus
• Comprehensive benefits package