IT Helpdesk Specialist

Resilience

Overview

Role involves supporting tech operations and providing end-user IT support.

Ideal candidate has 3+ years in IT support with experience in Apple environments.

35k gbp / yearhybridmidpermanentfull-timeEnglishGoogle WorkspaceMicrosoft 365SlackZoomZendeskJAMFUnixLinux

Locations

  • United Kingdom, England, London

Requirements

  • 3+ years IT support experience
  • Strong communication skills
  • Experience with Apple macOS environments

Responsibilities

  • Maintain SaaS applications
  • Provide technical support
  • Plan IT projects
  • Manage user access
  • Administer software licensing
  • Ensure compliance with regulations
  • After-hours support

Benefits

  • Flexible work schedules
  • Family paid leave
  • Paid healthcare
  • 401k
  • Professional development
  • Flexible paid time off
  • Employee referral bonus