IT Level 2 Admin

Remote VA

Overview

Role involves providing Level 2 IT support and troubleshooting for various IT needs.

Ideal candidate should have proven experience in Level 2 IT support with strong knowledge of Windows and Office 365.

remotefull-timeEnglishWindowsHyper-VActive DirectoryOffice 365Google WorkspaceDNS

Locations

  • Philippines

Requirements

  • Proven experience in Level 2 IT support
  • Strong knowledge of Windows workstations and Office 365
  • Hands-on experience with Hyper-V and SonicWALL

Responsibilities

  • Provide Level 2 IT support
  • Manage Hyper-V environments
  • Configure and troubleshoot SonicWALL firewalls
  • Administer Active Directory and Office 365
  • Oversee email security filtering
  • Deploy and maintain antivirus software
  • Handle DNS configurations

Benefits

  • Work from home
  • Full-time schedule from 9 AM - 5 PM EST