Customer Service Representative

Remote VA

Overview

Role focused on providing customer support and improving service processes.

Ideal candidate should have previous customer service and contact center experience.

remotefull-timeEnglishCRM softwareExcel

Locations

  • Philippines

Requirements

  • Previous customer service experience
  • Contact center experience
  • Shopify and Freshdesk experience

Responsibilities

  • Handle customer inquiries
  • Serve as point of contact
  • Respond to customer complaints
  • Recommend process improvements

Benefits

  • Work-from-home
  • Night shift
  • Weekly pay