Customer Service Assistant (Shopify E-commerce)

Overview

Detail-oriented role managing customer service and order management tasks.

Ideal candidate should have experience in customer service and proficiency in Shopify.

Locations

• Philippines

Requirements

• Experience in customer service or e-commerce
• Proficiency in Shopify
• Strong skills in Excel and communication
• Ability to work independently in a remote environment

Responsibilities

• Process and update Shopify orders
• Communicate with vendors
• Manage customer inquiries
• Reconcile invoices
• Utilize various apps to manage workflows
• Ensure coordination between vendors and customers

Benefits

• Remote work opportunity
• Flexible and collaborative team
• Competitive compensation