Support Specialist

Overview

Role involves managing customer inquiries and improving support operations.

Ideal candidate has 2-3+ years in customer support with proficiency in Zendesk.

Locations

• Philippines
• India

Requirements

• 2-3+ years in customer support
• Proficiency in Zendesk or equivalent
• Experience in EOR or global HR support

Responsibilities

• Handle inquiries through Zendesk
• Resolve global employment and payroll issues
• Collaborate with internal teams
• Provide feedback on support processes
• Stay updated on employment laws

Benefits

• Competitive compensation
• Top-of-the-range work equipment
• 100% remote work
• PTO regulated by local statutory