Support Specialist
Remofirst
Overview
Role involves managing customer inquiries and improving support operations.
Ideal candidate has 2-3+ years in customer support with proficiency in Zendesk.
remotemidfull-timeEnglishZendesk
Locations
- Colombia
- Argentina
- Brazil
- Mexico
- Peru
Requirements
- 2-3+ years in customer support
- Proficiency in support platforms like Zendesk
- Experience in EOR or global HR support
Responsibilities
- Handle inquiries through Zendesk
- Resolve issues related to global employment
- Collaborate with internal teams
- Provide feedback on workflows
- Stay up-to-date on global employment laws
Benefits
- Competitive compensation
- Top-of-the-range work equipment
- 100% remote work
- PTO regulated by local statutory
