Customer Success Manager

Overview

Role involves managing customer onboarding and providing ongoing support on the RemoFirst platform.

Ideal candidate should have 2+ years of experience in Account Management or Customer Success in a SaaS environment.

Locations

• Colombia
• Argentina
• Brazil
• Mexico
• Peru

Requirements

• 2+ years in Account Management or Customer Success
• Experience in global HR, Payroll or Global Mobility

Responsibilities

• Manage customer onboarding
• Build long-lasting client relationships
• Provide feedback on platform features
• Proactively manage account issues

Benefits

• Competitive compensation
• Top-of-the-range work equipment
• 100% remote work
• PTO regulated by local statutory