Customer Success Associate

Overview

Role focused on managing client relationships and providing support in a remote environment.

Ideal candidate has 2+ years in customer-facing roles and strong communication skills in English.

Locations

• South Africa
• Portugal
• Spain

Requirements

• 2+ years in customer-facing role
• Strong communication in English
• Organized and detail-oriented

Responsibilities

• Manage client portfolio
• Run onboarding calls
• Answer client questions
• Identify upsell opportunities
• Keep clients informed
• Flag client pain points
• Maintain client records

Benefits

• Competitive compensation
• Top work equipment
• 100% remote work
• PTO regulated by local statutory