Live Operations Agent

Relay Technologies

Overview

Role involves supporting couriers and ensuring efficient operations.

Ideal candidate has 1-3 years in LiveOps or Customer Service with strong communication skills.

remotemidpermanentfull-timeEnglishPortugueseArabicBengalicustomer service software

Locations

  • Bulgaria

Requirements

  • 1-3 years experience in LiveOps or Customer Service
  • Excellent telephone manner
  • IT-literate

Responsibilities

  • Support couriers with routing
  • Monitor live routes
  • Organise rescue routes