Reedsy

Customer Happiness Intern

Reedsy

Overview

Role involves supporting authors and optimizing user experience on the platform.

Ideal candidate should have strong writing skills and an analytical mindset.

remoteentry-leveltemporaryfull-timeEnglishFrenchSpanishGerman

Locations

  • United Kingdom

Requirements

  • Strong writing skills
  • Analytical mind
  • Teamwork ability
  • Native-level English speaker
  • Full-time availability for 6 months

Responsibilities

  • Support authors and publishing professionals
  • Review projects
  • Build customer funnels
  • Maintain FAQ
  • Suggest product features
  • Contribute to high NPS

Benefits

  • Work from home