Customer Experience Associate

Overview

Role focused on delivering exceptional customer experiences in a hybrid environment.

Ideal candidate should have 6+ months of customer service experience and strong communication skills.

Locations

• United States, North Carolina, Wilmington

Requirements

• 6+ months customer service experience
• Excellent written and communication skills
• Quiet workspace with high-speed internet

Responsibilities

• Provide support to customers
• Troubleshoot inquiries via phone and email
• Process customer orders
• Liaison between customers and retail locations
• Support team duties as assigned

Benefits

• Merchandise discounts
• 401(k)
• Paid time off
• Health insurance
• Dental insurance
• Life insurance
• LTD insurance