Client Experience Navigator

Overview

Role focused on managing client relationships and ensuring satisfaction with services.

Ideal candidate has 2+ years in customer service with strong communication and organizational skills.

Locations

• United States

Requirements

• 2+ years in customer service or related role
• High school diploma required
• Proficiency in Microsoft Office and CRM platforms

Responsibilities

• Manage client relationships
• Conduct regular client check-ins
• Collaborate with internal teams
• Gather client feedback
• Develop client growth strategies

Benefits

• Health, dental, and vision insurance
• Retirement savings plan
• Flexible work schedules
• Employee assistance program
• Recognition programs