Red Canary

Technical Engagement Manager

Red Canary

Overview

Customer-focused technical expert enhancing security posture and product adoption.

Ideal candidate has 3+ years in cybersecurity with strong communication and problem-solving skills.

87k usd / yearremotemidpermanentfull-timeEnglish

Locations

  • United States

Requirements

  • 3+ years in customer-facing cybersecurity role
  • Strong tech and security product understanding
  • Ability to communicate complex solutions simply

Responsibilities

  • Provide high-quality technical support
  • Troubleshoot complex challenges
  • Collaborate with internal teams
  • Develop understanding of security solutions
  • Support customer adoption
  • Identify product usage gaps
  • Share insights with peers

Benefits

  • Rich benefits program
  • Bonus program