Retention & Product Adoption Strategist

Overview

Role focused on strategy and execution of customer retention and product adoption initiatives.

Ideal candidate has 3-5 years in growth marketing with a strong background in B2B SaaS or ecommerce.

Locations

• Canada, Ontario, Toronto

Requirements

• 3-5 years experience in growth or retention marketing
• Fluency in HubSpot and Salesforce
• Experience with campaign automation tools

Responsibilities

• Own customer retention and product adoption strategy
• Design and launch multichannel campaigns
• Analyze customer behavior and retention metrics
• Build campaign frameworks using marketing tools
• Monitor key KPIs to guide strategy

Benefits

• Medical, dental and vision plans
• Retirement plan with employer contribution
• Flexible Time Off
• Paid Parental Leave
• Monthly Remote Life and Merchant stipends