E-commerce Operations Associate

Overview

Role involves managing order processing and resolving ecommerce-related issues.

Ideal candidate should have 1-2 years of ecommerce experience and strong communication skills.

Only candidates from Latin America are considered

Locations

• Colombia
• Argentina
• Brazil
• Mexico
• Chile
• Peru

Requirements

• 1-2 years experience in ecommerce
• Strong written and communication skills
• Ability to multi-task in a fast-paced environment

Responsibilities

• Oversee order processing
• Troubleshoot problematic orders
• Perform fraud review on flagged orders
• Review and submit bank chargebacks
• Oversee third party marketplace questions
• Assist in various audit requests
• Perform ad-hoc duties within Ecommerce Operations