Service Manager

Overview

Role focused on managing B2B client relationships in the travel tech sector.

Ideal candidate should have experience in travel and be fluent in English and Polish.

Locations

• Romania
• Poland

Requirements

• Fluent in English and Polish
• Experience in travel or service management
• Comfortable with CRM systems
• Strong empathy
• Ability to multi-task

Responsibilities

• Support top clients
• Monitor ongoing cases
• Send updates to clients
• Track performance metrics
• Join client meetings
• Collaborate with teams

Benefits

• Remote work
• Salary with bonus
• Growth opportunities
• Learning and development support
• Corporate discounts