Senior Customer Success Engineer (Resident AI Engineer Missions)

Overview

Role involves collaborating with enterprise customers to ensure successful adoption of Rasa's solutions.

Ideal candidate has deep technical expertise in conversational AI and experience with customer leadership teams.

We can only provide work authorization/visa sponsorship in Germany

Locations

• United Kingdom
• Serbia
• Germany

Requirements

• Deep technical expertise in Rasa or equivalent technologies
• Experience with Python or Full Stack apps
• Fluent in English and another European language

Responsibilities

• Collaborate with customers for successful adoption
• Provide technical guidance
• Support customers with issue resolution
• Capture customer insights for product development
• Participate in training sessions

Benefits

• Flexible hours
• Professional development stipend
• 26 days of PTO
• Remote budget
• Regular remote team events
• Health benefits