Risk Operations Lead

Overview

Role involves driving operational initiatives related to payments and managing risk vectors.

Ideal candidate has 5+ years in Payment Operations with strong communication and investigative skills.

Locations

• United States, New York
• United States, California
• United States, Florida

Requirements

• 5+ years in Payment Operations
• Knowledge of ACH, NACHA, Swift rules
• Excellent communication skills

Responsibilities

• Implement risk payment policy
• Investigate payment inaccuracies
• Manage refund requests
• Collaborate with Compliance and Legal
• Identify operational gaps
• Partner with Product and Engineering
• Deliver customer service
• Thrive in fast-paced environment

Benefits

• 100% medical, dental & vision insurance
• 401k with employer match
• Flexible PTO
• Fertility HRA
• WFH stipend
• Wellness stipend
• Parental Leave
• Relocation support