Head of Technical Support & MDM

Overview

Role leading technical troubleshooting and mobile device management support.

Ideal candidate should have extensive experience with MDM solutions and strong troubleshooting skills.

Locations

• Philippines

Requirements

• Extensive experience with MDM solutions
• Strong troubleshooting skills
• Experience with Apple devices
• Familiarity with DNS/content filtering
• Experience in technical support roles
• Excellent communication skills

Responsibilities

• Manage MDM solutions
• Diagnose technical issues
• Assist with DNS configurations
• Provide technical support
• Optimize device performance
• Document troubleshooting steps
• Assist with WordPress maintenance