Customer Support Representative (English&Spanish)

Overview

Role involves enhancing customer support and improving user experience.

Ideal candidate should be proactive with a product mindset and fluent in English and Spanish.

Locations

• Colombia
• Argentina
• Nicaragua
• Brazil
• Mexico
• Chile

Requirements

• Fluent in English and Spanish
• Excellent communication skills
• Ability to adapt quickly

Responsibilities

• Identify and analyze user issues
• Answer FAQs
• Handle payment-related questions
• Provide customer support via tickets
• Adhere to communication procedures

Benefits

• Competitive salary
• Paid days off
• Education and career development
• Health support
• Comfortable remote work conditions
• Open feedback culture