Site Reliability Engineer

Overview

Role focused on maintaining and troubleshooting complex software systems.

Ideal candidate has 5+ years in a technical support or similar role with strong SQL Server and .NET experience.

Locations

• United States

Requirements

• 5+ years experience in technical support or similar role
• Strong expertise in Microsoft SQL Server
• Proficiency with .NET framework applications

Responsibilities

• Troubleshoot and resolve complex technical issues
• Own maintenance of internal R&D tools
• Oversee Resware installer stability
• Lead root cause analysis for incidents
• Collaborate on monitoring solutions
• Document systems and processes
• Identify automation opportunities
• Analyze operational procedures for improvement

Benefits

• Comprehensive health plans
• 401k program
• Flexible time off policy
• Parental leave
• Professional development
• Commuter benefits
• Online onboarding program
• Internal virtual events