Member Operations and Experience Specialist - Trading

Overview

Role focused on delivering exceptional service to members in a financial services context.

Ideal candidate should have 4+ years of financial services experience and be fully licensed.

Locations

• United States

Requirements

• 4+ years of experience in financial services
• Fully licensed with series 7 and 63 (or) series 7 and 66
• Ability to learn and leverage technology
• Commitment to providing excellent service

Responsibilities

• Interact with members across support channels
• Provide accurate information about products and services
• Collaborate with cross-functional teams to resolve issues
• Advocate for feature requests and experience enhancements