Customer Success Engineer

Overview

Role involves providing technical support and guidance for AI security solutions.

Ideal candidate should have 3+ years of experience in customer success or technical fields in cybersecurity or AI.

Locations

• United States

Requirements

• 3+ years experience in customer success or related technical fields
• Knowledge of maintaining and troubleshooting Kubernetes applications
• Experience with On-Premises and cloud platforms (AWS, Azure, GCP)

Responsibilities

• Provide technical guidance and issue resolution
• Forge and maintain strong customer relationships
• Create and maintain technical documentation