Patient Experience Specialist

Overview

Role focused on enhancing patient financial experience through support and collections.

Ideal candidate should have 1+ years in healthcare customer service with strong communication skills.

Locations

• United States

Requirements

• High school diploma or GED required
• 1+ years in healthcare customer service
• Exceptional communication skills required

Responsibilities

• Answer patient calls regarding bills
• Make outbound calls for payment collections
• Update patient information accurately
• Ensure compliance with HIPAA regulations

Benefits

• Competitive salaries
• Flexible PTO
• Medical, dental, and vision insurance
• Company paid disability and life insurance
• 401k
• Discounted pet insurance
• Credits for fitness classes
• Company-wide sponsored lunches