IT Helpdesk Technician

Overview

Role involves providing technical support and resolving IT issues for internal users.

Ideal candidate should have proven experience in IT support and strong knowledge of hardware and software.

Locations

• United States

Requirements

• Proven experience in IT support
• Strong knowledge of hardware and software
• Relevant certifications preferred

Responsibilities

• Provide technical support to end-users
• Troubleshoot hardware and software issues
• Install and configure hardware and software
• Perform maintenance procedures
• Set up new user accounts
• Maintain IT asset documentation
• Ensure data security
• Train users on IT procedures

Benefits

• Competitive salaries
• Flexible PTO
• Medical, dental, and vision insurance
• Company paid disability and life insurance
• 401k
• Company paid family and medical leave
• Discounted pet insurance
• Credits for fitness classes