Overview
Role involves assisting clients with billing software via email support.
Ideal candidate has 3+ years in tech support with a medical billing background.
24 usd / hourremotemidpermanentfull-timeEnglishcustomer support software
Locations
Requirements
Medical billing background required
Responsibilities
Respond to customer inquiries via email Triage tickets and escalate as needed Support engineering ticket creation Develop understanding of product offerings Promote customer satisfaction Identify opportunities to enhance product features
Benefits
Medical, dental, and vision insurance benefits Company paid disability and life insurance benefits Company paid family and medical leave Credits for fitness classes/gym memberships