Overview
Role involves managing customer inquiries and ensuring satisfaction through calls and support tools.
Ideal candidate should have 1-2 years of customer service experience and strong communication skills.
Candidates must reside in specified countries
remotejuniorcontracttemporaryfull-timeEnglishZendeskGoogle Suite
Locations
Requirements
1-2 years experience in customer service Fluency in English with American accent Experience using Zendesk and CallTools preferred
Responsibilities
Handle inbound and outbound calls Manage customer inquiries using Zendesk Conduct Zoom calls with customers Maintain customer satisfaction Understand client needs and upsell services
