Client Success Associate

Overview

Role focused on enhancing client relationships and ensuring their success.

Ideal candidate has 3-5 years in client-facing roles with strong business acumen.

Locations

• Colombia
• Ecuador
• Argentina
• Uruguay
• Egypt
• Kenya
• Bolivia
• Costa Rica
• Panama
• Dominican Republic
• Guatemala
• Brazil
• South Africa
• Mexico
• Honduras
• Nigeria
• Chile
• Peru
• Ethiopia

Requirements

• 3-5 years in customer success or account management
• Excellent communication skills
• Strong understanding of business operations

Responsibilities

• Facilitate client onboarding
• Categorize clients based on needs
• Identify upsell opportunities
• Engage in high-level business discussions
• Regular client check-ins
• Manage Kick-Off Calls and Upsell Roadmaps

Benefits

• Competitive salary
• Opportunity for growth
• Flexible remote role
• Diverse team