Customer Support Engineer

Overview

Role involves troubleshooting and supporting users of Prodly's AppOps software.

Ideal candidate should have familiarity with Salesforce and strong communication skills.

Locations

• Mexico

Requirements

• Familiarity with Salesforce required
• Strong communication skills in English
• Troubleshooting and problem-solving abilities

Responsibilities

• Resolve technical issues for customers
• Collaborate with Engineering and Product teams
• Create self-service resources

Benefits

• Medical insurance allowance
• Home office setup support
• Remote-first culture