Freelance Customer Service Officer

Overview

Role involves providing exceptional customer support remotely.

Ideal candidate should have previous customer service experience and strong communication skills.

Locations

• Philippines

Requirements

• Fluent in English
• Previous customer service experience
• Strong communication skills
• Ability to multitask
• Attention to detail
• Proficient in customer service software
• Reliable internet connection

Responsibilities

• Respond to customer inquiries
• Troubleshoot customer issues
• Ensure effective communication
• Collaborate with internal teams
• Maintain product knowledge

Benefits

• Differential pay
• Incentives
• Annual bonus
• Paid leaves
• Salary increase after 3 and 6 months
• Permanent work-from-home setup
• Great work culture