Senior Technical Account Manager

Overview

Role involves managing technical relationships and ensuring customer satisfaction with Prelude's platform.

Ideal candidate has 10+ years in technical account management with strong scripting skills and a customer-first mindset.

Locations

• Canada
• United States

Requirements

• 10+ years in technical account management
• Strong scripting skills (Python or PowerShell)
• Solid background in endpoint security or IT systems

Responsibilities

• Serve as primary technical contact for customer accounts
• Lead product demonstrations and technical workshops
• Troubleshoot and resolve technical issues

Benefits

• Generous healthcare
• Flexible PTO
• Home-office support