Senior Technical Account Manager

Overview

Role involves leading strategic and technical engagements with North American customers.

Ideal candidate should have 7+ years in customer facing technical roles with strong communication skills.

Locations

• Canada

Requirements

• Relevant degree or equivalent experience
• 7 years in customer facing technical role
• Experience managing complex customer solutions
• Working knowledge of project management methodologies
• Technical knowledge of SQL, RESTful services, ETL, and/or MDM solutions

Responsibilities

• Manage enterprise accounts in North America
• Drive resolution of high profile issues
• Coordinate customer implementations
• Communicate with all parties involved in projects
• Lead discussions with customers for improvements

Benefits

• Career development opportunities
• Diversity in a distributed environment
• Work from anywhere culture