Technical Support Engineer

Overview

Role focused on customer support and improving support tooling.

Ideal candidate should have SDK experience and a strong customer focus.

Based in Singapore

Locations

• Singapore

Requirements

• Based in Singapore
• SDK experience in JS and NextJS
• Strong customer focus
• Engineering background
• Able to build solutions
• Good at prioritizing and context switching

Responsibilities

• Improve support processes
• Answer customer tickets
• Work with product teams
• Collaborate with Customer Success team