Program Manager, Operations

Overview

Leadership role managing operations and driving business initiatives.

Ideal candidate has 5+ years in operations with a focus on customer experience and team leadership.

Locations

• United States

Requirements

• 5+ years in operations or program management
• Experience in high-growth or consulting
• Exposure to customer-facing teams
• Metrics-driven
• Analytical mindset
• Exceptional communication skills

Responsibilities

• Manage several managers
• Drive end-to-end initiatives
• Embed in customer-facing teams
• Improve customer-facing functions
• Synthesize data for operational projects
• Enhance customer acquisition and retention
• Create new workflows and automations
• Make informed resource allocation decisions

Benefits

• Health, Dental, and Vision Benefits
• Unlimited Paid Time Off
• Regular company retreats
• Work-from-home flexibility
• Company stock options