Sr Systems Development Engineer, Customer Facing

Overview

Technical role supporting SMB customers with complex problem-solving using advanced technologies.

Ideal candidate has strong client-facing experience and a passion for customer success in technical environments.

Locations

• United States

Requirements

• BS/MS/PhD in Computer Science or related field
• Strong experience in client-facing technical role
• Experience with cloud applications and REST APIs

Responsibilities

• Provide technical support to SMB customers
• Coordinate resolution of technical issues
• Participate in software design lifecycle
• Write clean, maintainable code
• Act as technical liaison with vendors
• Lead troubleshooting of complex issues
• Collaborate on new feature development
• Serve as Subject Matter Expert for Plume platform

Benefits

• 401k plan with company match
• Health, dental, vision insurance
• Life insurance
• Equity
• Bonus