Support Engineer
Plain
Overview
Role involves managing support queries and improving support processes.
Ideal candidate has a few years of support engineering experience in a technical B2B SaaS product.
50k gbp / yearremotemidpermanentfull-timeEnglishAPIs
Locations
- Netherlands
- Ireland
- United Kingdom
- Portugal
- Germany
- Spain
Requirements
- Few years of support engineering experience
- Comfortable with logs and debugging code
- Strong opinions on support products
Responsibilities
- Manage support queue
- Scale support processes
- Support customer-focused engineering work
- Collaborate with customers
Benefits
- Competitive benefits
- Equity options
