Change Management and Patient Engagement Specialist

Overview

Role focused on developing and implementing change management strategies for the Department of Veterans Affairs.

Ideal candidate should have 5+ years of experience in change management and patient experience improvement.

Locations

• United States

Requirements

• Bachelor's degree
• 5+ years of experience
• Experience in change management
• Strong facilitation and presentation skills
• Ability to work collaboratively

Responsibilities

• Support change management and training strategies
• Gather and analyze patient feedback
• Collaborate with teams to enhance patient satisfaction
• Develop change management strategies
• Monitor effectiveness of change management strategies
• Advocate for patient needs
• Provide support on change management best practices

Benefits

• Paid Federal Holidays
• Health & Dental Insurance
• 401k with matching
• Paid vacation and sick leave
• Continuing education assistance
• Disability & Life Insurance
• Employee Assistance Program