Product Support Specialist

Overview

Role focused on providing expert product support and problem-solving for customers.

Ideal candidate has 2+ years in application support or technical support with strong project management skills.

Locations

• United Kingdom, England, London
• France, Île-de-France, Paris

Requirements

• 2+ years experience in application support or technical support
• Excellent written and interpersonal skills
• Strong project management skills

Responsibilities

• Help customers derive value from Pigment
• Own support tickets from creation to closure
• Contribute to process and product improvements

Benefits

• Competitive package
• Stock options
• Flexible working hours
• High-end equipment
• Remote-friendly environment