Implementation Engineer

Overview

Role involves managing customer implementation projects and ensuring technical success.

Ideal candidate has 1-3 years in a customer-facing role with strong technical and communication skills.

Locations

• United States, California, San Francisco

Requirements

• 1-3 years in customer-facing role
• Experience with APIs and web development
• Project management experience required

Responsibilities

• Serve as technical point of contact for customers
• Manage multiple implementation projects
• Conduct training workshops and meetings
• Update technical documentation
• Engage with product and engineering teams
• Automate processes for efficiency

Benefits

• Medical, dental, and vision
• 401(k) contribution
• Unlimited PTO
• Quarterly mental health days
• Family planning benefits
• Professional development stipends
• Wellness benefits