Customer Success Manager

Overview

Role involves managing customer relationships and supporting customer success processes.

Ideal candidate has 4+ years in tech startups and strong customer relationship skills.

Locations

• United States

Requirements

• 4+ years experience in tech startups
• Excellent communication skills
• Experience in construction industry is a plus

Responsibilities

• Manage customer relationships
• Own customer lifecycle management
• Collaborate with Permit Operations team
• Build intervention plans for at-risk customers
• Provide user feedback for product development

Benefits

• Equity packages
• 100% paid health, dental & vision coverage
• Home office & equipment stipend
• Lunch & Dinner provided
• Unlimited PTO