Tier 1 Support Specialist

Overview

Role focused on providing technical support to healthcare professionals using PerfectServe applications.

Ideal candidate should have strong technical skills and excellent customer service abilities.

Only candidates located within the United States are considered

Locations

• United States

Requirements

• Strong technical aptitude
• Excellent communication skills
• Ability to work evenings or weekends

Responsibilities

• Field client communications
• Help end-users with applications
• Train end users
• Troubleshoot message delivery issues
• Build and revise user accounts
• Collaborate on technical issues

Benefits

• Health, Dental, Vision, Life and Disability Insurance
• 401K with match
• 17 company holidays
• Internal Advancement Opportunities