Restaurant Support Specialist

Overview

Role focused on providing exceptional support to restaurant clients through various communication channels.

Ideal candidate should have 3+ years in customer support with technical troubleshooting experience.

Locations

• Mexico

Requirements

• 3+ years in customer or technical support
• 1+ years using support tools
• 1+ years in training remotely

Responsibilities

• Provide client support via multiple channels
• Diagnose and resolve system issues
• Configure systems for new clients
• Conduct remote training sessions
• Address billing inquiries
• Identify process improvement areas